Terms & Conditions

Effective Date: [20.07.2026]
Last Updated: [20.07.2026]

Welcome to Juhar Healthcare (“Juhar Healthcare”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of https://health.juhargo.com (the “Website”), including all healthcare services, doctor appointment bookings, clinic listings, diagnostic test bookings, health articles, and related features.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website.

1. Eligibility

By using this Website, you represent and warrant that:

You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information you provide is accurate, complete, and up to date.

2. Our Services

Juhar Healthcare provides an online platform that may include:

Doctor appointment booking
Clinic discovery
Diagnostic and laboratory test booking
Health and wellness articles
Healthcare-related information
Lifestyle and preventive healthcare content
Other healthcare-related digital services

Juhar Healthcare acts as a technology platform connecting users with independent healthcare professionals, clinics, hospitals, and diagnostic laboratories. Unless explicitly stated, we do not provide medical treatment or clinical services ourselves.

3. User Account

Certain services require you to create an account.

You agree to:

Provide accurate and current information.
Maintain the confidentiality of your login credentials.
Be responsible for all activities under your account.
Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Appointment Booking

When booking an appointment:

Appointment availability is determined by the healthcare provider.
Booking confirmation is subject to provider acceptance.
Doctors or clinics may reschedule or cancel appointments due to unforeseen circumstances.
Users are responsible for arriving on time for appointments.
Delays or missed appointments may affect service availability.

Juhar Healthcare is not responsible for delays, cancellations, or changes made by healthcare providers.

5. Diagnostic Test Bookings

For diagnostic services:

Test availability depends on the respective laboratory or diagnostic center.
Home sample collection services, where available, are managed by the diagnostic partner.
Users must follow any preparation instructions provided by the laboratory.
Report delivery timelines are estimates and may vary.

6. Payments

Payments for appointments or diagnostic services may be processed through secure third-party payment gateways.

By making a payment, you agree that:

You are authorized to use the selected payment method.
All payment information provided is accurate.
Applicable taxes and service charges may be added where required.

Juhar Healthcare does not store your debit card, credit card, CVV, UPI PIN, or net banking credentials.

7. Cancellation and Refunds

Cancellation and refund requests are governed by our Refund & Cancellation Policy.

Refund eligibility may depend on:

The type of service booked.
Cancellation timing.
Healthcare provider policies.
Payment gateway processing timelines.

8. Medical Information

The health articles, wellness content, blogs, and educational materials available on this Website are intended solely for general informational and educational purposes.

They should not be interpreted as:

Medical advice
Diagnosis
Treatment recommendations
Emergency healthcare guidance

Always consult a qualified healthcare professional before making healthcare decisions.

If you are experiencing a medical emergency, immediately contact your local emergency services or visit the nearest hospital.

9. User Responsibilities

You agree that you will not:

Provide false or misleading information.
Impersonate another person.
Misuse appointment booking services.
Upload malicious software or harmful code.
Attempt unauthorized access to the Website.
Interfere with Website functionality.
Violate any applicable law or regulation.

Users are solely responsible for the information they submit.

10. Intellectual Property

Unless otherwise stated, all content on this Website, including:

Text
Graphics
Logos
Icons
Images
Videos
Software
Website design
Databases

is the property of Juhar Healthcare or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially exploit any content without prior written permission.

11. Third-Party Services

The Website may contain links to third-party websites, healthcare providers, laboratories, or payment gateways.

Juhar Healthcare is not responsible for:

Third-party content
External websites
Healthcare provider services
Diagnostic laboratory services
Payment gateway operations

Your interactions with third parties are governed by their respective terms and policies.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Juhar Healthcare shall not be liable for:

Medical outcomes
Treatment decisions
Appointment delays
Appointment cancellations
Diagnostic inaccuracies
Laboratory report errors
Technical interruptions
Website downtime
Data loss caused by factors beyond our reasonable control
Any indirect, incidental, consequential, or punitive damages arising from your use of the Website

Healthcare decisions remain solely between you and your healthcare provider.

14. Disclaimer of Warranties

The Website and its services are provided on an “as is” and “as available” basis.

We make no warranties regarding:

Continuous availability
Accuracy of information
Error-free operation
Fitness for a particular purpose
Availability of specific healthcare providers

While we strive to maintain accurate and current information, we cannot guarantee that all content is complete or up to date.

15. Indemnification

You agree to indemnify and hold harmless Juhar Healthcare, its directors, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

Your use of the Website.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of third-party rights.

16. Suspension or Termination

We reserve the right to suspend or terminate access to the Website without prior notice if:

You violate these Terms.
Fraudulent activity is suspected.
Your actions may harm other users or the Website.
Required by law or regulatory authorities.

17. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with the revised “Last Updated” date.

Your continued use of the Website after changes become effective constitutes your acceptance of the revised Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Juhar Healthcare

Website: https://health.juhargo.com

Email: support@health.juhargo.com

Phone: +91 7389569789

Thank you for choosing Juhar Healthcare. We are committed to providing a secure, reliable, and user-friendly healthcare platform while respecting your rights and maintaining the highest standards of service.