Privacy Policy
Effective Date: [19.07.2026]
Last Updated: [20.07.2026]
Welcome to Juhar Healthcare (“Juhar Healthcare”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use https://health.juhargo.com (the “Website”) and our related healthcare services, including doctor appointment booking, clinic discovery, diagnostic test booking, healthcare information, and lifestyle content.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect the following personal information:
- Full Name
- Email Address
- Mobile Number
- Date of Birth
- Gender
- Address
- City and State
Health-Related Information
When you use our healthcare services, you may voluntarily provide:
- Symptoms
- Medical history
- Appointment details
- Diagnostic booking information
- Laboratory reports (if uploaded)
- Prescription documents
- Other healthcare information necessary for providing our services
We collect only the information necessary to facilitate the requested services.
Account Information
If you create an account, we may collect:
- Username
- Password (stored in encrypted form where applicable)
- Login activity
- Preferences
Payment Information
Payments are processed through secure third-party payment gateways.
We do not store:
- Debit card numbers
- Credit card numbers
- CVV
- Net banking credentials
- UPI PINs
Payment processors handle such information according to their own privacy policies.
Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Session duration
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide healthcare booking services
- Schedule doctor appointments
- Facilitate clinic bookings
- Process diagnostic test bookings
- Communicate appointment confirmations
- Send booking reminders
- Improve website functionality
- Respond to customer support requests
- Prevent fraud and misuse
- Maintain security
- Comply with legal obligations
- Improve our healthcare content and user experience
With your consent, we may also send newsletters, health tips, promotional offers, and updates. You may opt out of marketing communications at any time.
3. Sharing of Information
We may share your information with:
- Doctors and healthcare professionals for appointment management
- Clinics and hospitals participating on our platform
- Diagnostic laboratories to fulfill booked services
- Payment gateway providers for payment processing
- Technology and hosting service providers
- Analytics providers
- Government authorities or regulators where required by law
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze traffic
- Measure usage
- Enhance user experience
You may disable cookies through your browser settings; however, some features of the Website may not function properly.
Please refer to our Cookie Policy for additional details.
6. Healthcare Information
Health-related information is treated with additional care and is used solely for providing healthcare-related services requested by you.
We only share such information with authorized healthcare providers, diagnostic centers, or service partners involved in delivering the requested services, or as required by law.
7. Third-Party Services
Our Website may include links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review their privacy policies before sharing personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 18 without the involvement or consent of a parent or legal guardian.
If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete such information.
9. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain appointment records
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we will securely delete or anonymize it, unless retention is required by applicable law.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain processing activities
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
11. Consent
By using Juhar Healthcare and submitting your personal information, you consent to the collection, use, storage, and processing of your information as described in this Privacy Policy.
Where required by law, we will seek your explicit consent before processing certain categories of personal information.
12. International Data Transfers
If our service providers are located outside your country of residence, your information may be processed in other jurisdictions that may have different data protection laws. We will take reasonable steps to ensure that your information receives an appropriate level of protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised “Last Updated” date. Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Juhar Healthcare
Website: https://health.juhargo.com
Email: support@health.juhargo.com
Phone: +91 7389569789
15. Grievance Officer (For Users in India)
In accordance with applicable Indian laws, you may contact our Grievance Officer regarding concerns about your personal data.
Organization: Juhar Healthcare
Email: support@health.juhargo.com
Phone: +91 7389569789
Response Time: We aim to acknowledge complaints within a reasonable time and resolve them in accordance with applicable legal requirements.
Thank you for trusting Juhar Healthcare. We are committed to protecting your privacy while providing a secure and reliable healthcare platform through https://health.juhargo.com.